Customer Harassment

If Japan Association for Construction Human Resources (JAC) determines that a member or an external organization or individual has engaged in an act that exceeds the scope of socially acceptable standards (as listed below, but not limited to these), it may suspend its response on the spot. Furthermore, if any act that is deemed malicious is confirmed, we may consult with the appropriate authorities and take appropriate action.

Type of action	Examples
Long-term restraints	Long phone calls
Long-term restraints	Actions that disrupt business operations, such as forcing employees to give the same explanation or apologize multiple times
Excessive repetitive behavior	Excessive and repeated complaints and demands
Overly critical remarks	Relentlessly blaming the operator using loud and abusive language
Overly critical remarks	Statements that insult, denigrate a person's character, or defame
Unreasonable and excessive demands	Demands that cannot be met within the system
	Demanding refund of hosting fees through nitpicking
	Request for personnel transfers and internal penalties for the organization and its operators
Excessive criticism of language	Changing the subject, finding fault, and relentlessly blaming
Excessive criticism of language	Taking things literally when requests are not met
Threatening behavior	Threatening words and actions, words and actions that have ties to antisocial forces
	Behavior that violates privacy
	Hinting at exposure on social media and in the media
	Posting personal information of employees or content that damages the credibility of the organization, its employees, or its operators on social media or in the media
Forcing people to come to the company	Request for disclosure of undisclosed addresses of our offices, etc.
Forcing people to come to the company	Forcing them to explain things or apologize during visits to your company
Special accommodation requests	Taking advantage of their superior position to demand special treatment or use abusive language
Sexual harassment	Obscene language towards employees and operators

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