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Inquiries and Support

Frequently asked questions

Acceptance Manual

We provide a manual explaining the necessary procedures and rules for companies employing foreigners with the "Specified Skills" residence status in the construction sector.

Foreign Resident Acceptance Manual

Acceptance support services

Skills improvement support

Training and training support that contributes to improving the skills of Specified Skilled Worker

Online Special Education

0120-36-5378

(Weekdays 8:30 AM - 5:00 PM, Saturdays, Sundays, and public holidays: Closed)

Skill training

0120-36-5378

(Weekdays 8:30 AM - 5:00 PM, Saturdays, Sundays, and public holidays: Closed)

Special training for drivers

0120-36-5378

(Weekdays 8:30 AM - 5:00 PM, Saturdays, Sundays, and public holidays: Closed)

Japanese Language Course

0120-220-353

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Education and Training Support

0120-220-353

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Subsidy system for obtaining qualifications

0120-207056

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Support for promoting coexistence with local communities

Supporting the creation of an environment where Specified Skilled Worker can work and play an active role in Japan in the medium to long term

Temporary Return Support

0120-056-045

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

CCUS charge support

0120-220-353

(Weekdays 8:30 AM - 5:00 PM, Saturdays, Sundays, and public holidays: Closed)

Support system for promoting the accumulation of employment history

0120-184019

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Post-acceptance training

0120-220-353

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Compensation system for Specified Skilled Worker (i)

0120-514-049

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Daily life support

Support for creating an environment where Specified Skilled Worker can live and work with peace of mind

Medical interpretation support

050-1792-3522

(Weekdays 9:00-18:00, Saturdays, Sundays, and public holidays: Closed)

Support for daily life problems

0120-514-049

(Weekdays 9:00-17:30, Saturdays, Sundays, and public holidays: Closed)

Membership/Exams/Job Postings/Job Seeking

For JAC membership, The Specified Skills Evaluation Exam, job openings, or other inquiries, please contact us via the phone number or form below.

Foreign Work Management System

For inquiries regarding the foreign worker management system, please contact us via the phone number or form below.

General Information (Inquiries without a dedicated contact point)

Free domestic calls

0120-220-353

Japanese only (Weekdays 9:00-17:30, Closed on Saturdays, Sundays, and public holidays)

For those who cannot use 0120 numbers:
03-6453-0220
  • *Please double-check the phone number to avoid any mistakes.
  • *Supporting members, please have your membership number ready when you contact us.

Contact us via the form

Inquiries and consultations in your native language

FITS (Foundation for International Transfer of Skills and Knowledge in Construction) has established a "Native Language Consultation Hotline" to respond to consultations from Specified Skilled Worker people by phone, fax, and email in their native language.

FITS: Native Language Consultation Hotline

Supported Languages

Telephone consultation
Chinese, Vietnamese, Indonesian, Filipino & English, Cambodian (Khmer), Burmese
Consultation via email and fax
Chinese, Vietnamese, Indonesian, Filipino & English, Cambodian (Khmer), Burmese, Nepali, Mongolian, Thai, Sinhala, Bengali, Russian
  • Weekdays: 9:00-17:30 Saturdays, Sundays, and holidays: Closed
  • Q&A
  • Contact Us