- やさしい日本語
- ひらがなをつける
- Language
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
- Home
- About JAC (Japan Association for Construction Human Resources)
- Inquiries and Support
Inquiries and Support
Thank you for using the website of Japan Association for Construction Human Resources.
Please feel free to ask any questions or provide any advice.
Customer Harassment
Frequently asked questions
We answer your frequently asked questions. We have selected the most frequently asked questions below.
Please also make use of the "Foreigner Acceptance Manual," which provides detailed explanations of the system and how to apply.
Foreign Resident Acceptance Manual
For inquiries regarding various support services, such as "Temporary Return Support," please see here.
Specified Skills Acceptance Support Service
Telephone enquiries
The organization answers various questions and problems, including the Specified Skilled Worker system, how to operate the foreign employment management system, and how to join JAC. From within Japan, you can call us toll-free at 0120-220353.
Additionally, an automated voice guide will connect you to the person in charge appropriate to the content of your inquiry. We will continue to strive to provide a service that satisfies our customers.
Phone (toll free)
(Japanese only, weekdays 9:00-17:30, closed on weekends and holidays)
If you cannot use 0120 numbers: 03-6453-0220
*Please check the phone number to make sure you do not dial it incorrectly.
* If you are a supporting member, please have your membership number ready when contacting us.
Operation Guide
You will be answered by an automated voice message, so please press the dial key and then the # key depending on the content of your inquiry.
|
Acceptance support services |
 |
For inquiries about the Intake Support Service, please push [0] [#]. For those calling from a mobile phone, we will provide SMS and voice guidance, and for those calling from other sources, we will provide you with the phone number of the dedicated contact point. See also: Specified Skills Acceptance Support Services |
|---|---|---|
|
Foreign Work Management System |
 |
For inquiries regarding how to operate the foreign worker employment management system from the receiving company, please press [1] [#]. Related information: How to register for the foreign worker employment management system |
|
test |
 |
For inquiries regarding The Specified Skills Evaluation Exam for Construction Industry please press [2] [#]. Related information: Construction Field Specified Skills Assessment Test Information and Application |
|
Job Search and Recruitment |
 |
For job search or job inquiries, please push [3] [#]. Related information: Free Job matching information, JAC's [Free] Job Introduction |
|
Join |
 |
For inquiries about how to join JAC and to support members, please push [4] [#]. Related information: Japan Association for Construction Human Resources Enrollment Information |
|
Specified Skills Jobs and Responsibilities |
 |
For inquiries about the occupations and jobs that Specified Skilled Worker can work for, please push [5] [#]. Related information: Frequently asked questions about the Specified Skilled Worker system |
|
Acceptance fee |
 |
For inquiries regarding the hosting fee, please press [6] [#]. Related information: Hosting fees |
|
others |
 |
Specified Skilled Worker System For general inquiries or inquiries other than the above 7 items, please push [7] [#]. |
Depending on the content of your inquiry, we may send you a message via short message service (SMS) to your mobile phone number. In this case, you will not be charged for receiving messages.
Inquiries via the website
Outside business hours or on holidays, please contact us through the inquiry form on the official JAC website.
Please note that it may take some time for us to reply.
Inquiries and consultations in your native language
FITS (Foundation for International Transfer of Skills and Knowledge in Construction) has established a "Native Language Consultation Hotline" to respond to consultations from Specified Skilled Worker people by phone, fax, and email in their native language.
[Supported languages]
Telephone consultation: Chinese, Vietnamese, Indonesian, Filipino & English, Cambodian (Khmer), Myanmar
Consultation by email and fax: Chinese, Vietnamese, Indonesian, Filipino & English, Cambodian (Khmer), Myanmar, Nepali, Mongolian, Thai, Sinhala, Bengali, Russian
- 0120-220353Weekdays: 9:00-17:30 Saturdays, Sundays, and holidays: Closed
- Q&A
- Contact Us