Support that must be provided by companies
Companies must provide support to specified skilled workers in relation to their professional life, daily life and life as a member of society so that they can lead a stable and smooth life under the "Specified Skills (i)" status of residence. To this end, companies are required to put together a Support Plan for Specified Skilled Worker (i) and to comply with various standards. Support plans are required when applying for permission to change a status of residence, etc.
10 mandatory forms of support
Support for Specified Skilled Workers (i) can be divided into two categories, mandatory support and voluntary support. Mandatory support must be provided for to all workers. All forms of mandatory support must be listed in a Support Plan for Specified Skilled Worker (i). It should be noted that voluntary support is mandatory if it is listed in a Support Plan for Specified Skilled Worker (i).
The 10 forms of mandatory support that companies must provide to Specified Skilled Workers (i) are listed below. JAC provides support for free for two of these items (7 and 9).
- Provide Advance Guidance
- Explain in person or by video call working conditions, immigration procedures and the existence of security deposit collection, etc. after the signing of employment contracts but prior to applying for a Certificate of Eligibility or applying for permission to change the status of residence.
- Pick-up and Drop-off when Entering
and Leaving Japan
- Pick-up and drop-off between airport and office or home when arriving.
- Pick-up and drop-off and accompaniment to security checkpoints at airport when returning.
- Support with Contracts Necessary
to Secure Housing/Living
- Serving as joint guarantor, providing company housing etc.
- Guidance on opening a bank account, and establishing utility and mobile phone contracts, etc.
- Provide Life Orientation
- Explanation of Japanese rules and manners, how to use public institutions, contact information and disaster.
- Accompany for Official Procedures
- As necessary, accompany for residential registration, social security and tax procedures etc., and aid for document preparation.
- Provide Opportunities to Learn Japanese
- Enrolment information for Japanese language classes and provision of information on Japanese learning materials etc.
- Respond to Questions and Complaints*Support JAC provides for free
- With respect to consultations and complaints about work and life, provide necessary guidance and advice in a language which can be fully understood by the foreign nationals.
- Promote Exchanges with Japanese People
- Provide guidance and assist in the participation in exchanges with local residents such as neighbourhood associations, and local festivals etc.
- Support Change of Employment (in the event of staff reduction etc.)*Support JAC provides for free
- Help to find work in the event that the accepting side cancels the employment contract due to their own circumstances, providing a letter of recommendation, and the granting of paid leave for job hunting and necessary administrative procedures, etc.
- Regular Interviews and Reporting to Administrative Agencies
- The person responsible meets regularly with the foreign national or their boss (at least once every three months) and reports any violations of the Labor Standards Act.
- Assistance is available if you are not confident in your Japanese language ability
We accept complaints or consultations from specified skilled workers in your native language. JAC has commissioned the Foundation for International Transfer of Skills and Knowledge in Construction (FITS), an organization that supervises appropriate labor management organization, to provide support to specified skilled workers and to handle complaints and consultations from such workers.