What is Registered Support Organizations? Introducing the content of support in an easy-to-understand manner

What is Registered Support Organizations?

As I mentioned at the beginning, "Registered Support Organizations" is an organization that is entrusted by Accepting Organizations (Specified Skilled Worker host company) to support Specified Skilled Worker (i) so that its activities can be carried out smoothly.
We mainly support the host company in creating and implementing support plans for the period of Specified Skilled Worker (i) stay.

Registered Support Organizations must be a business authorized to register with the Commissioner of Immigration Services Agency of Japan.
If you meet the requirements, you can register as a group or as an individual.

For example, in the case of organizations, there are many "business cooperatives", and in the case of individuals, people in various occupations such as administrative scriveners and social labor attorneys are active.

When accepting Specified Skilled Worker, the receiving company that is an Specified Skills affiliate must create an "assistance plan" and provide a series of support from entry to return.

However, some documents require specialized knowledge, and it is often difficult for the host company to prepare everything.
Therefore, it is said that about 80% of host companies ask Registered Support Organizations for support for activities related to accepting Specified Skilled Worker.
*Reference: Immigration Services Agency of Japan "Project to Strengthen the Support System for Accepting Foreign Human Resources" Project Report ~Summary Version~"

When requesting, you need to choose a Registered Support Organizations that supports the language of the foreigner you are hiring.

Registered Support Organizations provides an easy-to-understand look at what we support

Registered Support Organizations provides assistance to the host company and assistance to the Specified Skilled Worker.

The support provided to companies includes the following.

1. Support for applying for status of residence
2. Support for creating support plans

In addition, the support provided to Specified Skilled Worker is as follows.

1. Pre-guidance
2. Immigration and immigration support
3. Support for securing housing and assistance with contracts necessary for daily life
4. Lifestyle orientation
5. Accompanying to official procedures, etc.
6. Supporting the provision of Japanese language learning opportunities
7. Consultation and complaint handling
8. Promoting exchanges with Japanese people
9. Job change support (if the employment contract is terminated for reasons related to the host company)
10. Regular interviews and reporting to government agencies

Support for host companies

The two areas of support for accepting companies, "Support for applying for status of residence" and "Support for creating support plans," are as follows:

1. Support for applying for status of residence

Status of Residence Application Support is to apply for various applications such as "Application for Issuance of Certificate of Eligibility" and "Application for Permission to Renew Period of Stay" on behalf of Specified Skilled Worker.
There are many required documents and many parts that require specialized knowledge to fill out, so it is common to have a Registered Support Organizations take over.

In addition to new grant applications, we also provide application support such as various renewal and change notifications.

2. Support for creating support plans

The host company must prepare a support plan for various applications related to Specified Skilled Worker residence.
You can entrust the creation of the assistance plan to Registered Support Organizations in part or in full.

Assistance for Specified Skilled Worker

The content of support for Specified Skilled Worker is divided into "mandatory support" and "voluntary support". Compulsory support must be provided, and voluntary support is desirable to provide support.

We will introduce the content of each support, including the parts that are divided into compulsory support and voluntary support.

1. Pre-event guidance

Advance guidance provides information such as job description, remuneration amount, and immigration procedures so that Specified Skilled Worker do not have any problems.
Specified Skilled Worker are expected to do so in a language that they understand.

[Mandatory support]

We support immigration and housing arrangements.
In addition, we will explain the activities that can be done in the Japan, the content of work, the amount of remuneration, working conditions, etc., and let them know that we will not charge Specified Skilled Worker for Specified Skilled Worker support.

[Voluntary support]

We will explain the weather in Japan when you enter the country, appropriate clothing, items you should bring with you, items that you are prohibited from bringing, an estimate of how much money you should bring with you, and an estimate of expenses you should expect to spend for the time being.
If the host company provides you with work clothes or uniforms, we will also provide you with that information.

2. Assistance with immigration

Specified Skilled Worker immigration transfers also require assistance.

[Mandatory support]

Transfers between Specified Skilled Worker entry and exit locations and the host company (or residence in Japan) are mandatory.
It is also mandatory to send them to the departure point when leaving the country, accompany them to the security checkpoint, and confirm entry.

[Voluntary support]

If you are already in Japan, such as changing your status of residence from Technical Intern Training (ii) to Specified Skilled Worker (i), you do not need assistance, but if you deem it necessary, you can voluntarily provide transportation.

3. Support for securing housing and assistance with contracts necessary for daily life

Specified Skilled Worker support for securing housing.

[Mandatory support]

You will need to be provided with information on securing housing, accompany the tenant to viewings and signing contracts, and secure a guarantor if necessary.
Another option is to secure housing through company housing.

[Voluntary support]

After the termination of the employment contract of Specified Skilled Worker, if you need housing until the next recipient is decided, it is desirable to continue to provide housing assistance.

4. Lifestyle orientation

We will explain Japanese rules, how to use public facilities, how to respond in the event of a disaster, and more, so that you can lead a smooth social life.

[Mandatory support]

You will be required to provide necessary documents and guidance on opening a bank account, contracting a mobile phone, and other contracts for Infrastructure Facilities necessary for daily life, and assist with procedures.

[Voluntary support]

It is also recommended that support be provided for changes or cancellations during the contract.

5. Accompanying people to official procedures, etc.

You will be required to accompany people through procedures at government offices, etc. and assist with preparing documents.

6. Supporting the provision of Japanese language learning opportunities

We provide information on enrolling in Japanese language classes and Japanese language learning materials.

[Mandatory support]

We provide guidance and information on Japanese classrooms and educational institutions in the area where Specified Skilled Worker work, and assist with the process when enrolling.
We also need assistance in providing information on self-study materials such as online learning and contract procedures.

[Voluntary support]

It is considered desirable for them to plan and manage Japanese language instruction and courses, provide support for taking the Japanese Language Proficiency Test, and offer preferential treatment to those who obtain qualifications.

7. Handling enquiries and complaints

We provide advice and guidance regarding consultations and complaints about daily life and the workplace.

[Mandatory support]

When they receive a consultation or complaint, they are required to respond promptly and provide any necessary advice or guidance.
If necessary, we will also guide you to the appropriate institutions and accompany you to assist you with the necessary procedures.

[Voluntary support]

One of the voluntary supports is to guide the consultation desk in advance and set up a consultation desk in anticipation of consultations and complaints.
In addition, it is desirable to provide assistance to family members or the person in the case of Specified Skilled Worker injury or death work-related accident procedures.

8. Promoting exchanges with Japanese people

It helps Specified Skilled Worker promote interaction with Japan people in the area where they work.

[Mandatory support]

They are required to provide opportunities for interaction with local residents by providing information about and assisting with participation in events and opportunities for interaction with Japanese people.
When participating, you will also need assistance with the registration process.

[Voluntary support]

When Specified Skilled Worker wishes to participate in community events, it is desirable to adjust their working hours or grant paid leave.

9. Job change support (in the event that the employment contract is terminated due to reasons of the host company)

If the employment contract is terminated for reasons related to the accepting company, we will support you in finding a new job.

You are required to provide one of the following:

• Obtain and provide information on the next host company
• Accompany Specified Skilled Worker to assist in finding a host company
• Providing letters of recommendation to help your job change go smoothly
• Arrange the next placement (if you have been licensed or notified as an employment placement business)

In addition, the following are required to be done:

• Allowing paid leave to search for work
• Providing information on administrative procedures required when leaving employment, such as procedures for national health insurance and national pension
• If job-hunting support cannot be provided properly due to bankruptcy or other reasons, secure an institution to which it can be entrusted.

10. Regular interviews and reporting to government agencies

Make sure Specified Skilled Worker doesn't suffer unfair treatment and help you contact them if something happens.

[Mandatory support]

Specified Skilled Worker and supervisors are required to have regular interviews at least once every three months.
We will check the working environment and report any violations of labor-related laws and regulations or activities other than those permitted to do so, to the relevant administrative agencies.

[Voluntary support]

It is desirable to provide information from the government consultation desk so that Specified Skilled Worker can contact and consult with them in case something happens.

Benefits of entrusting (requesting) support to Registered Support Organizations

As mentioned above, Specified Skilled Worker 's support is diverse and takes time and effort.

The advantage of outsourcing support to Registered Support Organizations is that it reduces the burden on the host company.
Registered Support Organizations allows you to focus on your work.

Not only in terms of time and effort, but also in terms of difficult aspects without specialized knowledge, you will be able to reduce your anxiety about whether this is okay.

Another great benefit for both Specified Skilled Worker and the host company is that Registered Support Organizations is a third-party organization.

Since it is a third party, it is easy for Specified Skilled Worker to discuss their concerns and nip troubles in the bud early.
The host company can also refer to objective opinions from the outside and receive appropriate advice.

When outsourcing to Registered Support Organizations, the market price is about 2~30,000 yen per month (per person).

Registered Support Organizations requirements and how to choose

Here are the main requirements for Registered Support Organizations and what to keep in mind when choosing a Registered Support Organizations.

Registered Support Organizations requirements

The main requirements for receiving requests as Registered Support Organizations are:

• A support manager and one or more support staff members have been appointed.
• Any of the following applies:
  • Registered Support Organizations The individual or organization that intends to become a medium- to long-term resident (limited to work status) must have a track record of accepting medium- to long-term residents (limited to work status) within 2 years.
  • Registered Support Organizations The individual or organization who intends to become a member must have experience engaged in various consultation services related to foreigners as a business for the purpose of obtaining remuneration within two years.
  • The selected support manager and support staff must have experience in providing life consultation services to mid- to long-term residents (work status only) for more than two years in the past five years.
  • In addition to the above, the individual or organization that intends to become a Registered Support Organizations is recognized as being able to properly carry out support work to the same extent as these.
• The costs of support will not be borne directly or indirectly by the foreign national himself/herself
• Have a system in place that can provide information and other support in a language that foreigners can fully understand
• Within one year, no cause of Specified Skilled Worker or Technical Intern Training missing persons due to attributable reasons
• Within the past five years, you have not committed any illegal or grossly unfair acts in relation to immigration or labor laws.

Having a support system in place is one of the conditions for meeting the requirements.

In addition to the requirements, Registered Support Organizations also have two obligations.

Registered Support Organizations have two obligations:

• Providing appropriate support for foreigners
• Submit various reports to the Immigration Services Agency of Japan

If Registered Support Organizations fails to comply with the above two obligations, the registration will be canceled.

How to choose a Registered Support Organizations

First of all, it is essential to check whether it is licensed as a Registered Support Organizations and choose a Registered Support Organizations that supports the language of the foreigners you hire.
Languages available vary from Registered Support Organizations to , so be sure to check in advance.

We also mentioned the market price of the request cost, but each Registered Support Organizations has a range of costs, so we recommend comparing several agencies before deciding.

Other points to choose include a lot of support record, not too far away, quick to contact, and regular visits to host companies.

Summary: Registered Support Organizations is an organization that covers Specified Skilled Worker of support

In order to accept Specified Skilled Worker (i), you must create and execute an outreach plan to ensure that Specified Skilled Worker can operate smoothly in the Japan.

The host company can be responsible for creating and executing all support plans, or you can outsource the work to Registered Support Organizations.

The support provided to the host company is as follows.

1. Support for applying for status of residence
2. Support for creating support plans

The support for Specified Skilled Worker covers a wide range of the following 10 items.

1. Pre-guidance
2. Immigration and immigration support
3. Support for securing housing and assistance with contracts necessary for daily life
4. Lifestyle orientation
5. Accompanying to official procedures, etc.
6. Supporting the provision of Japanese language learning opportunities
7. Consultation and complaint handling
8. Promoting exchanges with Japanese people
9. Job change support (if the employment contract is terminated for reasons related to the host company)
10. Regular interviews and reporting to government agencies

By entrusting assistance to Registered Support Organizations, you can significantly reduce the burden on your host company.

In addition, the intervention of a third party called Registered Support Organizations also has the advantage of making it easier for both the host company and the Specified Skilled Worker to consult and obtain objective opinions.
If you are a company that is considering accepting Specified Skilled Worker in the construction industry, please feel free to contact JAC!
We also introduce Specified Skilled Worker.

*This article is based on information as of April 2024.