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Check messages from JAC (JAC Members)
manual
2023/09/29
Check messages from JAC (JAC Members)
We will show you how to check messages sent to you by JAC.
Depending on the message, you may be able to reply.
Steps to check messages
To check messages received in the "JAC Members" app, please follow the steps below.
Step 1.
Log in to "JAC Members"
1-1. Display the login screen
Launch the "JAC Members" app.

1-2. Display the "Home" screen
When you log in with your registered email address and password, the "Home" screen will be displayed.
If you have forgotten your password, please check the link below.


Step 2.
Displaying the "Message List" screen
2-1. Open the message list
Tap [Messages] in the menu at the bottom to open the "Message List" screen.
* Important messages includewill be added.
*Unread messages will be displayed in bold.


Step 3.
Display the "Message details" screen
3-1. Tap the message you want to check
Tap the message you want to read. The text will be displayed.
If you want to return to the "Message List" screen, tap [X] in the upper left.


Once the message is sent successfully, [Reply] will no longer be displayed in the body of the same message.



Message format: Text input

Message Format: Select
Once the message has been sent correctly, [Reply] will no longer be displayed in the body of the same message.
Please check the link below for the location where the downloaded file will be saved.
If the downloaded file does not open when you click on it, please check the link below.

Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device information." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
JAC Members App
User Manual
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
*Applications for the issuance of a certificate (if the exam is taken outside Japan) and applications for events (seminars, Japanese language courses, etc.) can only be made by the foreign national himself/herself.
For foreigners living in Japan
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
- 0120-220353Weekdays: 9:00-17:30 Saturdays, Sundays, and holidays: Closed
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