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Delete your account (JAC Members)
manual
2023/09/29
Delete your account (JAC Members)
To delete your "JAC Members" account, you must submit an account deletion request.
If your application is approved, your account will be deleted.
How to delete your account
Step 1.
View "Account deletion request"
1-1. Display the login screen
Launch the "JAC Members" app and display the login screen.
1-2. Display the "Home" screen
When you log in with your registered email address and password, the "Home" screen will be displayed.
If you have forgotten your password, please check the link below.
1-3. Tap the menu in the upper left
Tapping the menu icon will display the menu list.
1-4. Display the "Account Deletion Request" screen
When you tap "Delete Account" from the menu, the "Account Deletion Request" screen will be displayed.
Step 2.
Request account deletion
2-1. Tap [Request account deletion]
Tap [Apply for account deletion] on the "Account Deletion Request" screen.
To cancel deletion, tap the x in the upper left.
2-2. Account deletion request completed
Tap [OK] next to "Confirm account deletion."
Your account deletion request has been completed.
Once your "Account Deletion Request" has been sent to JAC, a message will be displayed confirming your request has been accepted.
Step 3. Confirm the application results
3-1. Check the application results
The result of your application will be sent to you via message. Please check the message in the app.
(It may take some time for the application results to be announced.)
If approved, you will be automatically logged out after a short while.
Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device information." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
JAC Members App
User Manual
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
*Applications for the issuance of a certificate (if the exam is taken outside Japan) and applications for events (seminars, Japanese language courses, etc.) can only be made by the foreign national himself/herself.
For foreigners living in Japan
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
Inquiries/Support
Frequently Asked Questions FAQ
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