- Home
- Delete account (JAC Members)
Manual
2023/06/14
Delete account (JAC Members)
To delete your JAC Members account, you must send an account deletion request.
Your account will be deleted once your request is approved.
Delete account procedure
Follow the procedure below to delete your JAC Members account.
Step1.
Open the "Delete Account" screen
1-1. Display login screen
Tap the "JAC Members" icon.
1-2. The "Home" screen will appear
Log in using your registered email address and password.
The "Home" screen will appear.
I don't know my email address...
Please see I forgot my registered email address for "JAC Members".
I don't know my password...
Please see I forgot my registered password for "JAC Members".
1-3. Tap the menu in the upper left
Tap the menu icon. A menu list will appear.
1-4. Open the "Delete Account" screen
Tap [Delete Account] in the menu. The "Delete Account" screen will appear.
Step2.
Request account deletion
2-1. Tap [Delete Account]
Tap [Delete Account] on the "Delete Account" screen.
Tap the [×] in the upper left if you do not wish to proceed.
Your messages will also be deleted.
2-2. Complete account deletion request
Tap [OK] in the "Confirm account deletion" box. Your account deletion request will now be complete.
If you do not wish to proceed, tap [Close] in the "Delete Account" box, and then tap the [X] in the upper left of the screen.
Step3. Account deletion complete
3-1. Confirmation email from JAC
When JAC has approved the Request for Account Deletion, JAC will send an email to your registered email address.
If you receive the email, your account will have been successfully deleted.
(It may take some time for the account deletion request to be approved.)
FAQ
- I want to install the "JAC Members" app. Where can I get it?
- I forgot my registered password for "JAC Members".
- I forgot my registered email address for "JAC Members".
- I made my smartphone new. Can I use it as is?
- How can I send messages from "JAC Members"?
- I have changed my smartphone but do not have a passport. How can I make a Device Information Change Request?
- How can I delete my account?
- How can I receive a pass certificate for the exam I took outside of Japan?
- How can I get a certificate of passing the exam I took in Japan?
Users' Manual
for JAC Members App
When you have some questions to use the app, please refer to the manual.
Account Registration and Basic Operations
Find a Japanese company (The recruitment information for residents out of Japan bulletin board)
Apply for A Pass Certificate
Apply for events