- やさしい日本語
- ひらがなをつける
- Language
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
- Home
-
Reset Password (JAC Members)
manual
2023/09/29
Reset Password (JAC Members)
If you forget your password for the smartphone app "JAC Members", please reset your password.
How to reset your password
Step 1.
Send a password reset link to your email
1-1. Display the login screen
Tap the "JAC Members" icon to display the login screen.
1-2. Display the "Password Reset" screen
If you tap [Here] under "Forgot your password?" on the login screen, the "Password reset" screen will be displayed.
1-3. Enter the email address registered to your account
Enter the email address you registered in "JAC Members" into the "Email address" and "Confirmation email address" fields.
Tap [Send Email].
1-4. "Email has been sent" message
If the email is sent successfully, the message "Email sent" will be displayed.
Tap [OK] at the bottom right of the displayed screen.
Step 2.
Reset your password
2-1. Check the email sent to the email address you entered
A password reset email will be sent from the [JAC Members System] to the email address you entered in 1-3.
Open the email and tap the link in the email body.
The "JAC Members" "Password Reset" page will be displayed.
2-2. Set a password
Enter the same password that follows the rules in "Password for reset" and "To confirm password for reset".
Tap [Reset].
★Rules (8 or more characters)
Includes a combination of two or more of the following:
- ・Capital letters (ABC...)
- ・English characters (abc...)
- - Numbers (123...)
- ・Symbols (~!@#$%^&*()-_+=|{}]['";?<>,.)
2-3. Password reset completed
Password reset has been completed.
Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device information." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
JAC Members App
User Manual
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
*Applications for the issuance of a certificate (if the exam is taken outside Japan) and applications for events (seminars, Japanese language courses, etc.) can only be made by the foreign national himself/herself.
For foreigners living in Japan
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
Inquiries/Support
Frequently Asked Questions FAQ
- 0120-220353平日9:00～17:30 土日祝:休
- Q&A
- Contact Us