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Reset Password
JAC Members
Update date: 2025/11/27
Release date: September 29, 2023
Reset Password
If you forget your password for the smartphone app "JAC Members", please reset your password.
How to reset your password
Step 1.
Send a password reset link to your email
1-1. Display the login screen
Tap the "JAC Members" icon to display the login screen.
1-2. Display the "Password Reset" screen
If you tap [Here] under "Forgot your password?" on the login screen, the "Password reset" screen will be displayed.
1-3. Enter the email address registered to your account
Enter the email address you registered in "JAC Members" into the "Email address" and "Confirmation email address" fields.
Tap [Send Email].
1-4. "Email has been sent" message
If the email is sent successfully, the message "Email sent" will be displayed.
Tap [OK] at the bottom right of the displayed screen.
Step 2.
Reset your password
2-1. Check the email sent to the email address you entered
A password reset email will be sent from the [JAC Members System] to the email address you entered in 1-3.
Open the email and tap the link in the email body.
The "JAC Members" "Password Reset" page will be displayed.
2-2. Set a password
Enter the same password that follows the rules in "Password for reset" and "To confirm password for reset".
Tap [Reset].
★Rules (8 or more characters)
Includes a combination of two or more of the following:
- ・Capital letters (ABC...)
- ・English characters (abc...)
- - Numbers (123...)
- ・Symbols (~!@#$%^&*()-_+=|{}]['";?<>,.)
2-3. Password reset completed
Password reset has been completed.
Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
- What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
Index
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
* Applications for the issuance of The Specified Skills Evaluation Exam certificates and applications for events (seminars, Japanese courses, etc.) are not possible for anyone other than the foreigner himself/herself.
For foreigners living in Japan
Account registration and basic operations
Apply for the event
The Specified Skills Evaluation Exam Related
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
The Specified Skills Evaluation Exam Related
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