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Reset Password
JAC Members
Update date: 2026/05/08
Release date: 2023/09/29
Reset Password
If you forget your password for the smartphone app "JAC Members", please reset your password.
How to reset your password
Step 1.
Send a password reset link to your email
1-1. Display the login screen
Tap the "JAC Members" icon to display the login screen.
1-2. Display the "Password Reset" screen
If you tap [Here] under "Forgot your password?" on the login screen, the "Password reset" screen will be displayed.
1-3. Enter the email address registered to your account
Enter the email address you registered in "JAC Members" into the "Email address" and "Confirmation email address" fields.
Tap [Send Email].
1-4. "Email has been sent" message
If the email is sent successfully, the message "Email sent" will be displayed.
Tap [OK] at the bottom right of the displayed screen.
Step 2.
Reset your password
2-1. Check the email sent to the email address you entered
A password reset email will be sent from the [JAC Members System] to the email address you entered in 1-3.
Open the email and tap the link in the email body.
The "JAC Members" "Password Reset" page will be displayed.
2-2. Set a password
Enter the same password that follows the rules in "Password for reset" and "To confirm password for reset".
Tap [Reset].
★Rules (8 or more characters)
Includes a combination of two or more of the following:
- ・Capital letters (ABC...)
- ・English small letters (abc...)
- - Numbers (123...)
- ・Symbols (~`!@#$%^&*()-_+=|}]{["':;?/>.<,)
2-3. Password reset completed
Password reset has been completed.
Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
- What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
Index
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
* Applications for the issuance of The Specified Skills Evaluation Exam certificates and applications for events (seminars, Japanese courses, etc.) are not possible for anyone other than the foreigner himself/herself.
For foreigners living in Japan
Account registration and basic operations
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
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