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- About JAC
- JAC Membership Information
- Acceptance of specified skilled workers
- Overview of specified skilled workers System
- 10 Mandatory Assistance for Foreigners
- Online individual consultation
- Seminar on Coexistence with Foreign Nationals
- Leading examples of host companies
- Case studies collection "Visionista"
- Foreigner's Voice
- Foreign Resident Acceptance Manual / Q&A
- Useful column "JAC Magazine"
- Acceptance support services
- Specified Skills Acceptance Support Service
- Health and Safety "Online Special Training"
- Safety and health “skills training”
- "Temporary Return Support" to ease the burden
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- Register for an account (JAC Members)
manual
2023/09/29
Register for an account (JAC Members)
Before using the smartphone app "JAC Members", you must register an account.
How to register an account
To register an account for the "JAC Members" app, please follow the steps below.
* Only one account can be registered per company.
Apply for changes to device information (JAC Members)
Step 1.
Display of "Account Application" screen
1-1. Launch "JAC Members"
Tap the "JAC Members" icon to open the login screen.
Make sure you have "New Registration".

Please check
When "Account created" is displayedIf an account has already been created on the smartphone you are using to apply, "Account created" will be displayed.
If you already have an account, you will not be able to register a new account.
Please use the account you have already created.
● Forgot your password?
⇒Please check "I forgot the password I registered in the "JAC Members" app."
I forgot the password I registered for the "JAC Members" app.
1-2. Display the "Account Application" screen
Tap the [New Registration] link on the login screen to open the "Account Application" screen.


Step 2.
Enter information on the "Account Application" screen
2-1. Enter your email address and password
Please enter your email address and password.
Enter your email address.
②Password and confirmation password★Rules (8 or more characters)
Include a combination of two or more of the following:
- ・Capital letters (ABC...)
- ・English characters (abc...)
- - Numbers (123...)
- ・Symbols (~!@#$%^&*()-_+=|{}]['";?<>,.)

2-2. Select "Interaction with foreign nationals Specified Skills"
Under "Interactions with Specified Skills Foreign Nationals," select "Accepting Companies."

2-3. Enter your JAC membership status, name, date of birth, and nationality
Please enter your name, date of birth and nationality.
Select your company's JAC membership status from "Affiliated with a regular member organization," "Supporting member," or "Not a member."
② NameEnter your name.
③ Date of birthSelect your date of birth from the calendar that appears.
④ NationalitySelect your nationality.

2-4. Take a photo of your ID (if you are a Japanese national)
If you selected a country other than Japan for "④ Nationality" in 2-3, please proceed to "2-5. Take a photo of your ID (if your nationality is other than Japan)."
2-5. Take a photo of your ID (if you are not a Japanese national)
Under "Photographing your ID," select the ID you want to use to take the photo: "Driver's license," "My Number card," or "Passport."
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
① When using a driver's license
"I'll take a photo of your driver's license."Tap and take a photo of the front and back of your driver's license.


Driver's license photo shoot process
- ①
Tap
- ② Check the warning text and tap "Start shooting."
- ③ Take a photo of your driver's license within the frame.
- ④ We will check the photograph of your driver's license.
- ⑤ If the photo was taken correctly, check all the boxes and tap "OK".
① Tap
② Check the warning text and tap "Start shooting."
③ Take a photo of your driver's license within the frame.
④ We will check the photograph of your driver's license.
⑤ If the photo was taken correctly, check all the boxes and tap "OK".
② When using My Number Card
Click "Take a photo of your My Number card"Tap
Take a photo of the front and back of your My Number card.


③ If you use a passport
Under "Take a photo of your ID" check "Passport."
"Passport photo will be taken"Tap to take a photo of your passport.


Take the following photo:
● Take photos A and B according to the instructions.
● If there is no "anamoji" on the A or B pages of your passport, you will also need to take a photo of page C.

A page with your name on it

Page with the residence period renewal permission sticker attached
[For right page]

[For left page]

A photo showing that A and B are pages of the same passport
*If there is pseudonym on both page A and page B, photo C is not necessary.
[If B is the right page]

Take a photo of your entire passport so that pages A and B fit into one photograph.
[If B is the left page]

If pages A and B are on the left side, please fold the document so that the "Residence Period Renewal Sticker" is visible before taking the photo.
Good photo
Bad photo
Passport photo shoot process
Taking a photo of A
- ① The first one
Tap
- ② Check the warning text and tap "Start shooting."
- ③ Take a photo of the page with your name on it.
- Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
① The first oneTap
② Check the warning text and tap "Start shooting."
③ Take a photo of the page with your name on it.
Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
Taking a photo of B
- ⑤ Second
Tap
- ⑥ Check the warning message and tap "Start shooting."
- ⑦ Take a photo of the page with the “Residence Period Renewal Permission Sticker” attached.
- ⑧ Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
⑤ SecondTap
⑥ Check the warning message and tap "Start shooting."
⑦ Take a photo of the page with the “Residence Period Renewal Permission Sticker” attached.
⑧ Check the photos you have taken.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
Taking a photo of C
If there is an "anamoji" on both page A and page B, photo C is not necessary.
If you do not have an "anamoji", please take a photo that shows that A and B are the same passport.
- ⑨ The third
Tap
- 10. Check the warning message and tap "Start shooting."
- ⑪ Take a photo so that both the page with your name and the page with the “Residence Period Renewal Permission Sticker” are visible.
- ⑫ Check the photos you took.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.
⑨ The thirdTap
10. Check the warning message and tap "Start shooting."
⑪ Take a photo so that both the page with your name and the page with the “Residence Period Renewal Permission Sticker” are visible.
⑫ Check the photos you took.
Once you have completed the check items, check them. Once you have checked all three, tap "OK."
If any of the items have not been checked, tap "Take Again" and take the photo again.

This completes the passport photo shoot.
You will return to the first screen.
Once your photo fits in all three frames, your passport photo shoot is complete.
Tap "Next" below the three photos.
2-5. Take a photo of your ID (if you are not a Japanese national)
If you have already taken a photo of your ID in 2-4, please proceed to "2-6. Take a photo of your face."
2-6. Take a photo of your face
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
Steps for taking a photo of your residence card
"We will take a photo of your residence card."Tap and take a photo of your residence card.
*If there are any defects in the photo, such as the characters on the ID being illegible, your application will not be accepted. If you are unsure, please take another photo.
- ①
Tap
- ② Check the image and tap "Next".
- ③ Check the warning text and tap "Start shooting."
- ④ Adjust the size of your residence card and take the photo when the frame turns blue.
- ⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
- ⑥ If you are happy with the settings, check all three boxes and tap "OK".
① Tap
② Check the image and tap "Next".
③ Check the warning text and tap "Start shooting."
④ Adjust the size of your residence card and take the photo when the frame turns blue.
⑤ There are three check items to ensure that the photo of your residence card is taken correctly.
⑥ If you are happy with the settings, check all three boxes and tap "OK".
2-6. Take a photo of your face
"Take a photo of your face"Tap. Please read the notes that will be displayed. Tap the [Start shooting] button to take a photo.
*We cannot accept your application if there are any imperfections in the photo, such as the mouth being open, objects being visible in the background, etc. If you are unsure, please take another photo.

Flow of taking face photos
(image)
- ① Check the image of the face photo you want to take and tap "Next".
- ② Check the warning text and tap "Next".
- ③ Check the warnings and images, then tap "Next."
- ④ Check the warnings and images, then tap "Next."
- ⑤ Tap "Start shooting".
- ⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
- ⑦ Tap the button to take a photo of your face.
- ⑧ Check the photograph of your face.
① Check the image of the face photo you want to take and tap "Next".
② Check the warning text and tap "Next".
③ Check the warnings and images, then tap "Next."
④ Check the warnings and images, then tap "Next."
⑤ Tap "Start shooting".
⑥ Move your smartphone so that your face is within the frame to perform biometric authentication.
⑦ Tap the button to take a photo of your face.
⑧ Check the photograph of your face.
On the "Confirm Face Photo" screen, check that the photo is clear. If it is clear, check each item and tap the [OK] button.

Good photo
imageBad photo
image
Wearing a mask, earphones, sunglasses, etc. Glasses are good Mask on chin Wearing a hat or helmet Out of focus Take a photo without clothes on Take a photo of your face in the dark People or objects are visible in the background The face is turned to the side
2-7. Enter your company information
Please enter your company name and address.
Enter your company name.
② Company addressEnter the address of the company you are registering.

2-8. Enter construction permit information
Tap "Minister of Land, Infrastructure, Transport and Tourism" or "Prefectural Governor."
(If you tap "Prefectural Governor", select "Construction Business License Prefecture".)
Tap "General Construction Industry" or "Specific Construction Industry."
Enter the fiscal year (Japanese calendar).
Example 1) Heisei 30 → Enter "30"
Example 2) 2023 → Enter "5"
Enter a number.
If there are multiple construction permits, tap the "+" sign next to "Add construction permit" and enter the other construction permit information.
(You can enter up to five pieces of construction permit information.)


2-9. Take a photo of a business card
"Take a photo of your business card"Tap to take a picture of your business card.

2-10. Display the confirmation screen
Tap [Next]. A confirmation screen will appear.


Step 3.
Check the application details
3-1. Check the displayed content and photos
Check that the input is correct.
If it is correct, tap Next.

Step 4.
Check the "Terms of Use"
4-1. Check the "Terms of Use"
Check the terms of use.
If you agree to the terms, check [I Agree] and tap [Next].

Step 5.
Check the "Privacy Policy"
5-1. Check the "Privacy Policy"
Check the privacy policy, and if you agree to the terms, check [Agree] and tap [Apply].
The "Confirm Email Address" screen will be displayed.
*The login will time out after 3 minutes. If this happens, please log in again. The email will be resent.


Step 6.
Confirm the email address of "JAC Members"
6-1. Check if you have received an email from JAC and tap the link
Immediately check to see if you have received an email from JAC at the email address you entered in "2-1. Enter your information."
Tap the link in the email. The home screen shown on the right will be displayed.
This completes the email address verification.


Step 7.
Confirmation of account application results
7-1. Check the account application results
JAC will review and approve your account application.
Please note that it may take some time for your application to be approved.
Once your account registration is approved, your account registration is complete. "News" will be displayed on the home screen.


Please check
If the following screen appears, there is a problem with the account information you registered.
- If a screen appears asking you to re-register,
Please check the message and re-register.
- If you see a screen asking you to confirm the reason for rejection,
Please check the rejection reason in the message.
Frequently Asked Questions (FAQ)
- Where can I install the "JAC Members" app?
- I forgot the password I registered for the "JAC Members" app.
- I have a new smartphone. Can I still use the "JAC Members" app?
- Is there a way to send a message to JAC using the "JAC Members" app?
- I would like to use my residence card to "apply for a change of device information." What should I do?
- How do I delete my account?
- A "Supported Version Change Notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I don't know where the files I downloaded from "My Page" are saved?
*App Store and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
*Google Play and the Google Play logo are trademarks of Google LLC.
JAC Members App
User Manual
- For Japanese construction companies
- For foreigners living in Japan
- For foreigners living abroad
For Japanese construction companies
Account registration and basic operations
Use of overseas recruitment information bulletin board
*Applications for the issuance of a certificate (if the exam is taken outside Japan) and applications for events (seminars, Japanese language courses, etc.) can only be made by the foreign national himself/herself.
For foreigners living in Japan
Account registration and basic operations
Apply for the event
Take The Specified Skills Evaluation Exam (within Japan)
- [Attention] For those taking The Specified Skills Evaluation Exam in Japan
- Register for the exam
- Cancel your exam registration
- Receive exam results and certificates for exams taken after January 2025 through the "JAC Members" app
- Check your exam results and certificates for exams taken before December 2024 on "My Page"
For foreigners living abroad
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)